Contact Us
We're here to help with any questions or support you need.
Get in Touch
Have questions about Bloom Chat Mobile? Need technical support? Want to share feedback? We'd love to hear from you!
Contact Information
📧 Email Support
Primary Contact: info@bloomchatmob.com
For general inquiries, feature requests, and support
🌐 Website
Official Site: bloomchatmob.com
Visit our website for the latest updates and information
⏰ Response Time
Typical Response: 24-48 hours
We aim to respond to all inquiries within 24-48 hours
What We Can Help With
🔧 Technical Support
- App installation and setup issues
- Platform connection problems
- Authentication and OAuth issues
- Performance and stability problems
- Bug reports and troubleshooting
💡 Feature Requests
- New platform integrations
- Additional moderation tools
- UI/UX improvements
- Performance enhancements
- Custom functionality requests
📱 General Inquiries
- App features and capabilities
- Pricing and subscription questions
- Partnership opportunities
- Press and media inquiries
- General feedback and suggestions
Before Contacting Us
To help us provide the best support, please include the following information in your email:
- Device Information: iOS/Android version, device model
- App Version: Current version of Bloom Chat Mobile
- Issue Description: Detailed description of the problem
- Steps to Reproduce: How to recreate the issue
- Screenshots: If applicable, include screenshots
- Platform Details: Which streaming platforms you're using
Beta Testing Feedback
Since Bloom Chat Mobile is currently in beta testing, we especially value feedback on:
- Bug reports and technical issues
- Feature suggestions and improvements
- User experience feedback
- Performance and stability issues
- Platform integration feedback
Your feedback helps us improve the app for everyone!
Privacy and Security
When contacting us, please note:
- We will never ask for your passwords or OAuth tokens
- We may request app logs for troubleshooting (no personal data)
- Your privacy is protected - see our Privacy Policy
- We may use your feedback to improve our services