Privacy Policy

Last updated: December 2024

1. Information We Collect

Bloom Chat Mobile collects and processes the following information:

  • Account Information: Email address, username, and authentication tokens
  • Platform Connection Data: OAuth tokens for Twitch, YouTube, TikTok, and Kick
  • Chat Messages: Temporarily processed for moderation and display purposes
  • App Usage Analytics: Performance metrics and feature usage data
  • Device Information: Device type, operating system, and app version

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Bloom Chat Mobile service
  • Connect to your streaming platforms and display chat messages
  • Enable moderation features and chat management
  • Improve app performance and user experience
  • Send important service updates and notifications
  • Provide customer support and technical assistance

3. Information Sharing

We do NOT:

  • Sell your personal data to third parties
  • Share your data with advertisers or marketing companies
  • Store chat messages permanently on our servers
  • Use your data for purposes other than providing our service

We may share information only when:

  • Required by law or legal process
  • Necessary to protect our rights or safety
  • With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis

5. Data Retention

We retain your information only as long as necessary:

  • Account Data: Until you delete your account or request deletion
  • Chat Messages: Temporarily processed and not permanently stored
  • Analytics Data: Aggregated and anonymized for service improvement

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of non-essential communications
  • Export your data in a portable format

7. Third-Party Services

Bloom Chat Mobile integrates with streaming platforms (Twitch, YouTube, TikTok, Kick). Each platform has its own privacy policy and data practices. We recommend reviewing their privacy policies for complete information.

8. Children's Privacy

Bloom Chat Mobile is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: info@bloomchatmob.com
  • Website: bloomchatmob.com